Frequently Asked
Questions

Appointments & General

How do I schedule an appointment? +

You can book an appointment online using our booking system, call us at (817) 453-4682, or stop by our office at 990 US 287, Ste 109, Mansfield, TX 76063. We offer same-day appointments when available.

What should I bring to my appointment? +

Please bring your current glasses or contact lenses, a list of any current medications, your insurance cards (both vision and medical), and any previous eye exam records if you are a new patient.

How long does a comprehensive eye exam take? +

A comprehensive eye exam typically takes 60–90 minutes. If you are being dilated for the first time, or if you require additional testing, please allow up to 2 hours.

Do I need a referral to see an optometrist? +

No referral is needed to see our optometrists. You can book directly with us. However, if your primary care doctor has recommended an eye exam, please bring that documentation.

Eye Exams

How often should I get an eye exam? +

Most adults should have a comprehensive eye exam every 1–2 years. Patients with glasses, contacts, diabetes, glaucoma risk factors, or other eye conditions should be seen annually. Children should be examined before starting school and every 1–2 years thereafter.

Will my eyes be dilated? +

Dilation allows us to examine the health of your retina and optic nerve. We use retinal dilation when clinically indicated. Your vision may be blurry for 4–6 hours after dilation, so you may want to bring a driver or sunglasses if you plan to drive.

What is the difference between a vision screening and a comprehensive eye exam? +

A vision screening (like at a school or DMV) only tests basic visual acuity. A comprehensive eye exam by our optometrists evaluates the complete health of your eyes, checks for dozens of conditions, and provides a full glasses or contact lens prescription.

Can you detect other health problems during an eye exam? +

Yes! The eyes are the only place in the body where blood vessels can be examined directly without surgery. During your exam, we can detect early signs of diabetes, high blood pressure, high cholesterol, autoimmune diseases, and even some neurological conditions.

Contact Lenses

Do I need a separate exam for contact lenses? +

Yes. A contact lens fitting requires additional measurements and evaluation beyond a standard glasses prescription. We measure the curvature of your cornea, evaluate your tear film, and trial-fit lenses to ensure the best fit and comfort.

How long can I wear my contacts each day? +

Most daily wearers can comfortably wear contacts 12–16 hours per day. Extended or overnight wear is only recommended with specifically approved lenses. Sleeping in contacts significantly increases the risk of eye infections.

Can I swim or shower in my contact lenses? +

No. Water sources — including tap water, pools, hot tubs, and natural bodies of water — can harbor Acanthamoeba, a microorganism that can cause serious corneal infections in contact lens wearers. Always remove lenses before water activities.

My prescription hasn't changed — do I still need an annual contact lens exam? +

Yes. Even with a stable prescription, annual exams allow us to monitor the health of your eyes under contact lens wear and ensure your lenses still fit correctly. Your corneal health can change even when your vision prescription does not.

Eyewear & Lenses

How long does it take to get new glasses? +

Most prescriptions can be filled within 5–7 business days in our optical lab. Complex prescriptions or specialty frames may take up to 2 weeks. Rush orders are available for an additional fee.

What are progressive lenses? +

Progressive lenses (also called no-line bifocals) allow you to see clearly at distance, intermediate, and near ranges through a single pair of glasses without a visible line. They require a short adaptation period but most wearers find them very comfortable.

What is anti-reflective (AR) coating? +

AR coating reduces glare, halos, and reflections on your lenses — especially important for driving at night and working on computers. It also makes your lenses nearly invisible so others can see your eyes clearly.

Do I need UV protection in my lenses? +

We recommend UV protection for all patients. UV radiation is a risk factor for cataracts, macular degeneration, and other eye conditions. Photochromic (transition) lenses automatically darken outdoors and provide UV protection. We also carry a full line of prescription sunglasses.

Insurance & Payment

What insurance plans do you accept? +

We accept most major vision insurance plans including VSP, EyeMed, Spectera, Davis Vision, Superior Vision, Humana Vision, Anthem Blue View Vision, Cigna, Aetna, UnitedHealthcare, Medicare Part B, and Medicaid/CHIP. Please call to verify your specific coverage.

What if I don't have vision insurance? +

We welcome patients without insurance. We offer competitive self-pay rates for eye exams and optical services. Ask about our current promotions and package pricing.

Do you offer payment plans? +

Yes, we accept CareCredit and other health financing options for larger purchases. Ask our front desk staff for more information.

Will my medical insurance cover my eye exam? +

Medical insurance (as opposed to vision insurance) may cover exams related to medical conditions such as diabetes, glaucoma, or other eye diseases. Routine refractive exams for glasses/contact lens prescriptions are typically covered only by vision insurance.