Non-Discrimination
Policy

Equal care for every patient — Mansfield Vision Center LLC

Policy Statement

Mansfield Vision Center LLC maintains a strong non-discrimination policy complying with all applicable Federal and State civil rights laws. We do not discriminate based on race, color, national origin, religion, age, disability, sex or sexual orientation, status as a parent, or genetic information.

Accessibility Services — Free of Charge

When medically necessary, we provide the following at no cost:

Communication aids for patients with disabilities
Qualified sign language interpreters for hearing-impaired individuals
Language services and qualified interpreters for non-English speakers

Services are provided unless they create undue hardship on the financial well-being of the practice or significantly interfere with normal operations.

Specific Protections

We have established dedicated policies addressing:

Sensory and speech impairment accommodations
Limited English proficiency services
Facility accessibility standards
Employment discrimination prevention

Filing a Complaint

Patients may report discrimination concerns through the following channels:

Direct Contact

Kyle Cooke, O.D.
990 US 287, Ste. 109
Mansfield, TX 76063
(817) 453-4682

Federal Oversight

US Dept. of Health & Human Services
Office for Civil Rights
Phone: 1-800-368-1019
TDD: 1-800-537-7697

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